PRIVACY POLICY

Identity and Contact Information of the Company

Name: GrowthMotive
Commercial Name: Gear
Legal Form: Limited liability company (BV)
Headquarters: Excelsiorlaan 17, 1930 Zaventem (Belgium)
Company Number: 0803.610.158
VAT Number: BE 0803.610.158
Brussels Register of Legal Entities (Dutch-speaking)
Phone Number: +32 2 569 25 70
E-mail: info@gear.be

Personal Data Collected

Personally Identifiable Information

When using our website, attending training or coaching sessions, or communicating with Gear, we may collect personal information, such as:

Name
Email address
Address
Payment information
Phone number
Other personal information you share with us

We collect this data only when necessary and when you provide it voluntarily, such as when you contact us or attend a training/coaching session.

Non-Personally Identifiable Information

We may also collect certain non-personally identifiable data when you visit our website, such as:

IP address
Browser type
Operating system
Pages visited

This information helps improve our website’s performance and analyze visitor demographics. We may collect this data using the following technologies:

Cookies: Data files placed on your device containing an anonymous unique ID. (See our Cookie Policy for details on managing cookies.)
Log Files: Track website actions and collect data such as IP addresses, browser types, and referral pages.
Web Beacons, Tags, and Pixels: Electronic files used to measure website interactions.

Use of Personal Data Collected

We use collected personal data for the following purposes:

To collect necessary data for training, coaching, or education programs (Legal basis: consent).
To provide quality coaching and training (Legal basis: consent and performance of contract).
For appointment scheduling, accounting, and customer management (Legal basis: legal obligation and legitimate interest).
To check applications for fraud prevention and risk management (Legal basis: legitimate interest).
To respond to inquiries and service requests (Legal basis: consent and legitimate interest).
To fulfill our legal obligations (Legal basis: legal obligation).

We may also use (non-)personally identifiable data, where consent has been given, to:

Improve the user experience on our website.
Optimize our marketing efforts.
Gather statistical insights on website usage.
Display personalized marketing content such as promotions, news, and offers.

Sharing of Personal Data

For training and coaching services, Gear may work with carefully selected partners. These partners may have access to personal data strictly necessary for their assigned tasks, such as contact details and participant lists.

Gear ensures data protection compliance by entering into a Processing Agreement with each subcontractor, in line with the General Data Protection Regulation (GDPR) and Belgian law. These subcontractors may only process personal data on behalf of Gear and for specified purposes.

💡 We will never sell, rent, or share your personal data with third parties for marketing purposes without your explicit consent.

Retention Period of Personal Data

We retain your personal data only as long as necessary for the purposes for which it was collected. The retention period is determined by:

The time required to provide our services
Legal retention periods (e.g., accounting records: 7 years)
The period during which claims can be filed
The duration of your consent for specific processing

At the end of the applicable retention period, personal data is securely deleted or anonymized.

Security of Personal Data

We take all reasonable technical and organizational measures to protect your data from unauthorized access, loss, misuse, or alteration. Our security measures include:

✔ Encryption technologies
✔ Access restrictions to authorized personnel only

Your Rights Regarding Personal Data

You have the following rights regarding your personal data:

✅ Right to Access: Request a copy of the personal data we hold about you.
✅ Right to Data Portability: Receive your data in a structured, commonly used format.
✅ Right to Rectification: Correct or update inaccurate data.
✅ Right to Erasure ("Right to be Forgotten"): Request deletion of your data.
✅ Right to Restriction of Processing: Limit how we process your data in certain cases.
✅ Right to Object: Withdraw consent for direct marketing at any time.

📩 To exercise your rights, send a signed written request to Gear along with valid proof of identity.

Complaints

If you have concerns regarding the processing of your personal data, you can lodge a complaint with the Data Protection Authority:

📍 Data Protection Authority
Press Street 35, 1000 Brussels
📞 +32 (0)2 274 48 00
📠 +32 (0)2 274 48 35
📧 contact@apd-gba.be
🌍 www.gegevensbeschermingsautoriteit.be/burger

Changes to Our Privacy Policy

We reserve the right to update or modify this privacy policy at any time. Any changes will be posted on this page along with the date of update.

Contact

For any questions regarding this privacy policy, or to exercise your rights, please contact us using the information in Section 1.

This privacy policy was created by The Digital Lawyer.
🌍 www.dedigitalejurist.be